How the Virtual Assistant Service Works

HOW OUR SERVICE WORKS

Find out how our virtual assistant service works and how we can help you grow your business. We will make sure that your business keeps running without interruptions and that your clients are served in a friendly and professional manner.

1

WE ASSIGN YOU A PHONE NUMBER

Once the contract is made, you are assigned a unique telephone number, from the country and region you selected, which you can publish directly on your page web, stationery, business cards, etc. or simply transfer calls from your current phone to the new one.

2

WE REPLY WITH THE GREETINGS OF YOUR COMPANY

When entering a call we kindly answer with your company greeting as if we were in your office</p >

3

WE DELIVER INFORMATION AND TAKE MESSAGE

We answer all your customers' questions according to your instructions, ensuring personalized attention.

4

WE SCHEDULE APPOINTMENTS OR EVENTS

According to your availability we schedule appointments directly in your calendar. We work linked directly to your Google Calendar or Doctoralia.

5

WE WILL TRANSFER THE CALL TO WHOM IT MAY CONCERN

You can leave fixed and mobile numbers established so that your calls are transferred, always with our assistance to confirm if agree to receive the call.

6

PERFORMANCECALL US AND WE CONFIRM YOUR APPOINTMENTS

We make phone calls to confirm your appointments or any particular requirement.

7

WE SEND THE REPORT OF EACH CALL BY EMAIL AND/OR TELEGRAM

Once the call is over, our secretary will immediately send you the message of the answered call via Email and/or Telegram with everything the detail of the conversation.

ALSO...

We send emails to your customers

While the call lasts we can send pre-established Emails to your clients, such as address and location map of your business, transfer data , billing information, information on the scheduled appointment, etc.

We notify multiple users of your calls

By accessing the system with your username and password you can add one or more users so that their calls are notified.</p >

We integrate with other software

We integrate with our own or market systems. We have a team of specialized programmers ready to communicate your system with our secretaries so they can perform some tasks in your software.

Chat with us on WhatsApp

CEO

CEO

Antonio Gutiérrez

Online from 09:00 - 19:00 GMT+1
Financial Management

Financial Management

Raquel Bonilla

Online from 09:00 - 19:00 GMT+1
EU Commercial Management

EU Commercial Management

Amanda Brown

Online from 09:00 - 19:00 GMT+1

Call Our Store

+57 319 650 6000

info@virtualwork.agency

Working hours of our store:

On weekdays:

Saturday:

Sunday:

from 8:00 to 21:00

from 9:00 to 20:00

from 10:00 to 19:00